Because every item is made to order, we don’t accept returns or exchanges for change of mind, wrong size/color, shipping delays, or minor color/print-placement variations. If your item arrives damaged, misprinted, or defective, email info@duckyfarm.com within 7 days of delivery with your order number and a photo of the issue—we’ll send a free replacement or refund (your choice). EU customers: our items are made-to-order “custom goods,” so the usual 14-day cooling-off period generally doesn’t apply. Please check the size chart before ordering.

Our items are made to order. Please allow 2–5 business days for printing and packing. Once shipped, U.S. delivery typically takes 3–8 business days. Most orders arrive in about 5–13 business days from purchase. You’ll get a tracking link when your order is on the way. Note: timelines are estimates and can vary due to carrier delays or peak seasons; multiple-item orders may ship in separate packages. If something seems off with your tracking, contact info@duckyfarm.com and we’ll help.

Our items are made to order. Please allow 2–5 business days for printing and packing. Once shipped, international delivery typically takes 10–30 business days, depending on destination and carrier. Most orders arrive in about 12–35 business days from purchase. You’ll receive a tracking link when your order ships. Customs inspections and local import taxes (if any) can add time and are the customer’s responsibility. Multiple-item orders may ship in separate packages. If your tracking looks stalled or something seems off, contact info@duckyfarm.com and we’ll help.

We’re happy to help—email info@duckyfarm.com. For damaged, misprinted, or defective items, please contact us within 7 days of delivery and include your order number and a clear photo of the issue; we’ll arrange a replacement or refund. For shipping/tracking questions, include your order number and tracking link so we can investigate quickly.